Reputation ManagementThe value of a positive reputation can not be overstated. The benefits of having a trust worthy brand that customers can trust pays for itself over time. A bad reputation can be next to impossible to overcome. Whether it’s a negative rumor, false claim, or a legitimate mistake, it will always be at the back of customers’ minds when they look to interact with your company.

In the past if a customer received a poor experience at your hands they would only relay it to their friends and family through word of mouth but, now they have the Internet and social network. The effects of single compliant can spread to thousands of eyeballs and have a negative effect on your search engine optimization efforts. What your organization needs is online reputation management.

Wi-Phye can provide you with the tools to manage your online reputation. We can also help you connect with and assist your customers in a more efficient manner.

Our online reputation solutions include:

  • We can create social media profiles on all the major social networking sites such as Facebook, Twitter and LinkedIn.
  • With our online reputation management we can teach you how to interact with your customers across these platforms, increase your followers, and enhance your brand.
  • Reputation management is primarily about who’s talking about you, when they’re talking about you and why. With our internet reputation SEO services we can setup alerts to notify you of mentions of your brand across the different social networks, allowing you to head off any issues, should any arise
  • We can help you setup a process to encourage customers to leave reviews on relevant website such as Google+ For Business or Yelp!. This is an important component of Local SEO and a major advantage when it comes to blended search results. If you are a Cleveland area attorney and what to be at the top of the blended search results, then a high number of quality reviews on your Google+ Local profiles will have the greatest impact.

The best form of reputation management is to promote your own content in the search engine results. It is a known fact that most users only see the first page of the search results. If your content is at the top for the keywords visitors use to find your business you can minimize the effects of any negative mentions of product or business by pushing them off the fist page.

To learn more about Wi-Phye’s Reputation Management Services feel free to Contact Us.

Wi-Phye is a Cleveland SEO Company helping small business achieve higher search engine visibility.